Shipping policy

We offer shipping to the United States, Puerto Rico, Canada, Australia, New Zealand, the United Kingdom, and Europe. If you encounter any issues during checkout, please don’t hesitate to reach out to us at orders@olympiadoll.com.

Our standard processing time typically ranges from 2 to 5 business days, excluding weekends and holidays. Once processed, shipping generally takes an additional 5 to 21 business days, depending if domestic or international.

As a small family-owned business, there may be occasional processing delays, but rest assured, we’re dedicated to promptly fulfilling your orders. Your patience and understanding mean the world to us.

If you have questions about your order status, please check the tracking number provided following your order placement on the email sent. We kindly ask that you refrain from emailing us during the processing and shipping timeframe as your order is likely in progress. Thank you for choosing Olympia Doll. We appreciate your business and support!